When it comes to caring for your dog, there is nothing more important than making sure they eat the right food. New Pet Parent's main priority is that your dog lives a happy and healthy life. Our beef dog food only includes ingredients that will improve your dog's health and wellbeing. Our beef is freshly sourced ensuring that your dog gets a great source of omega-3 and improving their immune system.
Our dog food also includes a blend of superfoods so your dog gets the vitamins and minerals they need to build up their immune system. Not only are these good for your dog, but they are also delicious for them too. The blend of beef with fresh fruit and vegetables ensures a healthy diet and a happy dog.
This product includes a great source of vitamin B3 which is essential for energy metabolism, this gives them the energy for exercising and playing. It gives a source of dietary fibre to help normalise the gastrointestinal transit time. Includes a good source of vitamin C known for its antioxidant properties which may help support the immune system. Also includes a source of iron to help support normal functions of the circulatory system. Sources of vitamin A to help maintain healthy vision.
The superfood blend comes with its own unique benefits: Digestive health pre-biotics MOS and FOS which are beneficial for the growth of healthy gut bacteria and support digestion. Naturally occurring collagen found in freshly prepared ingredients. Collagen helps to maintain healthy joints.
All of the ingredients used contain no artificial colours, flavours or preservatives. To view the breakdown of the ingredients used, please view the ''Nutritional Information' tab on the right.
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Refund & Returns PolicyThank you for shopping at New Pet Parent. We hope you are happy with your order but if for any reason, you are not completely satisfied with a purchase, we are always happy to help. CANCELLATIONS: If you would like to cancel your order, please let us know as soon as possible at customercare@newpetparent.com Any order may be cancelled within 24 hours of receipt of the order. Please note orders that have been dispatched cannot be cancelled. In this case, please wait to receive the order and then follow our returns process below. REFUNDS AND RETURNS: If you would like to return your order, please let us know as soon as possible at customercare@newpetparent.com You can return your order via post for a refund, excluding any original postage charges. Please, do note that all shipping fees to return an order are at the cost of the consumer. To receive a full refund, please ensure the goods are returned within 14 days of receipt and in with their original packaging intact. We reserve the right to refuse returns of any goods that do not meet the above return conditions at our discretion. As soon as we receive your returned item, we will issue a full refund to the card used to make your purchase. Returns Instructions: * Pack everything up securely. Please include the delivery or despatch note you received with your order. * State the reason for your return. * Post back to us at the address below: New Pet Parent (Returns) Studio 9, Grange Farm Buildings Grange Farm Road, Tiptree , Essex , CO5 0QQ United Kingdom We recommend you obtain proof of postage. This is available free of charge at the Post Office. We cannot be held responsible for goods damaged or lost in return shipment. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery. If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you. EXCHANGES; If you would like to exchange your order for another item within the New Pet Parent range, please let us know when you receive your order at customercare@newpetparent.com To exchange an item please follow steps 1-3 above. Then, just place a new order here at www.newpetparent.com for the items you require in exchange. To receive a full refund, please ensure the goods are returned within 14 days of receipt and in with their original packaging intact. We reserve the right to refuse returns of any goods that do not meet the above return conditions at our discretion. As soon as we receive your returned original item, we will issue a full refund to the card used to make your purchase.
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Shipping InfoWe strive for all orders to be delivered to you within 72 hrs of the order being placed. This applies to orders placed before 5 pm on weekdays and before 2 pm at weekends and is subject to stock availability. Please note that certain weather conditions and busier periods may slow your order down. If you live in the Scottish Highlands and Islands, please also allow extra time for delivery. All orders are subject to delivery charges; your final delivery charge will be shown at the checkout. We can deliver to your preferred address (home/work) and all mainland UK. Additional charges might apply to areas difficult to reach within the UK. At present, we don’t deliver to EU countries, but this is under review pending the latest export requirements. We always try to help, please contact us and we will try our utmost to serve your requirements. Still have any Questions? Give us a call on 01206 580 145 during office hours (9:00-5;00) or email us at customercare@newpetparent.com
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